Privacy Policy

Woodland Autos is committed to protecting your privacy. Woodland Autos conforms to the highest ethical standards on the Internet. Any information that you give us about yourself or that we collect is always held securely and that information will only be used in the ways described below.

Please read our Privacy Policy to fully understand how we collect data, how we use that data, and how you can correct any inaccuracies in your information:-

How Such Information Is Used By Woodland Autos

We use the information that we collect as follows:

· To quickly and accurately process your request regarding product or service

· To help us constantly improve / upgrade our site, improving your online

experience of visiting www.woodlandautos.co.uk

The Information We Collect

We collect information from our site users at different points on our Website.

When you make a request we may ask for your name, phone number and email address so we can fulfil your request

Emails, Including product & Site Updates

We may send you emails occasionally about various products and services that we feel may be of interest to you and/or about site features and changes that we feel you’ll want to know about. You can choose not to receive email from us at any time by informing us. Only Woodland Autos will send you these direct mailings.

Sharing Data

We will not share your information in ways not described in this policy statement, and we will not provide any other organisation with your personal information.

Woodland Autos reserves the right to disclose to third parties information about registered usage of the Woodland Autos site and any related services, including information gathered during your use of the site. Any information disclosed would be in the form of aggregate data that does not describe or identify you the individual user. As a practice, Woodland Autos will not disclose any of your personal information to outside parties unless this is specifically informed to you in writing

Site Statistics

We monitor site traffic and usage patterns to better determine what we think you’d be interested in viewing. This is yet another method for us to improve our site

Please note that the Woodland Autos Privacy Policy in this document is relevant to the Woodland Autos website only.

Comments and Question

If you have any questions about our Privacy Policy, the practices of this site or your dealings with this web site, please contact us by writing to

Woodland Autos
8 Boundary Road
Newbury
Berkshire
RG14 5RR

Your use of this Website signifies that you consent to our Privacy Policy as described in this document. Woodland Autos reserves the right to change or update our Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy. This Privacy Policy was last updated in May 2012

If you have additional questions about this web site, please contact us

Important Notice Regarding GDPR (General Data Protection Regulation).

At Woodlands Bodyshop and Woodland Autos we take extra care regarding the storage of personal and sensitive data. The 2018 GDPR which takes effect from the 25th May 2018. Article 5 of the GDPR “requires that Personal Data is retained for no longer than it is necessary for the purpose for which it was processed”.

We only retain your data for our legal and regulatory obligations.

Below we have detailed information of how we use and protect your data.

Who is the Data Controller?

The Data Controller is Keith Utton – Director.

What is Personal and sensitive data?

Personal data is data which can be used to identify you. This could include your name, address, email address and telephone number etc.

Where will you store my data?

Any details we hold will be stored on our own internal electronic database system, for which we also hold securely stored hard copies.

We “back up” our invoice and estimate copies to a secure cloud storage system based in the EU as required by the GDPR act.

How will you use my data?

We will only use your data to support our legal obligations.

We do not use your information for marketing purposes and do not share your data with any organisations for marketing purposes. We do not sell your information to any other organisations.

We will never share your information with anyone unless we have your permission or are required to do so by law.

How long do we retain the information we hold on you?

Article 5 of the GDPR “requires that Personal Data is retained for no longer than it is necessary for the purpose for which it was processed”.

We only keep invoice associated information for no longer than we are required to do so by law, after which time the information is securely disposed.

Copies of Estimates and Vehicle Appraisals, where the work has not been carried out or a vehicle not purchased are kept for a period of 12 months.  This time period gives reasonable time for us to have a copy of the estimates and prices we have offered for specific work or goods, allowing a customer to contact us in relation to a particular estimate.

Should you wish us to destroy your estimate or vehicle appraisal records, please email us at: info@woodlandautos.co.uk and we shall respond accordingly.

What rights do you have to your personal data?

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of process – where certain conditions apply, you have the right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing, such as direct marketing.
  • Right to object to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly effects you.
  • Right to judicial review – if we refuse your request under the rights of access, we will provide you with a reason why and you have the right to complain.

You have a right to ask for a copy of the information we hold about you and correct any inaccuracies. Under the General Data Protection Regulation 2018, we are required to respond to your request within 40 days.

If you would like a copy of the information we hold about you, please email:

info@woodlandautos.co.uk

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